Privacy Policy

Effective January 1, 2026

L&M Lancaster Concrete Construction, concretecontractorlancaster.com, contact@concretecontractorlancaster.com

Who this policy covers

This policy explains how L&M Lancaster Concrete Construction, a concrete contractor in Lancaster, CA, handles the information you share when you use our website, fill out our form or call us about a job. If you want to know more about who we are before you reach out, our about us page covers that.

By using this site, you agree to the practices described here. If you don't agree, please don't send us information through the site, and call us instead if you'd still like an estimate.

What information we collect

We collect the information you choose to give us, usually your name, phone number, email address, the address of the property and a description of the work, such as a cracked driveway or a new patio. We need these details to call you back, plan a visit and give you a quote on the right job.

Our contact form is run by an outside form service, so what you type there passes through that service before it reaches us. If you call us at (661) 952-4153, we may write down the same kind of details so we can follow up.

When you visit the site, some technical details are recorded automatically, such as your browser type, device, the pages you viewed and the general area your connection comes from. These details don't tell us your name unless you also send us a form.

Cookies and analytics

Cookies are small files your browser stores so a site can remember a visit or count traffic. We may use them, along with basic analytics tools, to see which pages people read and whether the site works well on phones and computers.

You can block or delete cookies in your browser settings. The site will still work, though some features may not behave the same way.

How we use your information

We use what you send us to answer your questions, schedule estimates, prepare quotes, do the work you hire us for and keep records of past jobs in case you call us back about them.

We use site data to fix problems and improve the pages. We don't sell your personal information, and we don't add you to marketing lists you didn't ask to join.

When we share it

We share information only when it's needed to run the business or do your job, such as with the form service, website and analytics providers, or a supplier who needs a delivery address. These providers are expected to use it only for the service they give us.

We may also share information if the law requires it, or to protect our rights or someone's safety.

How long we keep it

We keep your information for as long as we need it to answer you, finish the job and keep ordinary business and tax records. After that, we delete it or keep it in a form that no longer identifies you.

No website or storage system is perfectly secure, so we can't promise that information sent online will never be exposed, but we take reasonable steps to protect it.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it when we no longer need it for a job or our records. You can also ask us to stop contacting you.

Depending on where you live, state law may give you more rights over your information. We'll answer any request we receive and may need to confirm who you are first, so we don't hand your details to someone else.

Children's privacy

This site is meant for adults arranging work on a property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or practices change. When we do, we'll post the new version on this page, and it applies from the time it's posted.

How to raise a privacy concern

If you have a question about your information, want to make a request or think we've handled something wrong, use our contact page or call (661) 952-4153. Tell us what the concern is, and we'll look into it and get back to you.